Growing up in Scarborough, I watched my uncle run his own plumbing business. After graduating from Humber College's plumbing program in 2006, I joined a 24/7 emergency service company where I quickly discovered my calling.
There's something about helping families in crisis that keeps me going. Whether it's a flooded basement at midnight or a burst pipe during a cold snap, I take pride in being the calm voice on the phone and the fast hands that fix the problem.
At Water Pro, I lead our emergency response team and have developed our rapid-response protocols. I also write practical guides to help homeowners prepare for and prevent water emergencies.